Which crisis intervention step involves evaluating the outcome?

• A. Identify the problem
• B. List alternatives
• C. Choose from alternatives
• D. Evaluate the outcome

Answer: (D)

Evaluating the outcome is about determining whether the intervention actually achieved its goals and what to do next. After identifying the crisis, generating options, and selecting and implementing a plan, you check how things changed: did distress decrease, safety improve, and the person regain functioning or feel more in control? You also consider whether the risk is reduced and if follow-up or additional resources are needed. If the outcome is satisfactory, you may close or transition to ongoing support; if not, you revise the plan or pursue further intervention.

Identifying the problem focuses on clarifying what the crisis is and what needs to be addressed. Listing alternatives is about brainstorming possible strategies. Choosing from alternatives is selecting one course of action to implement.